1. Who We Are: VivaPe provides international mobile and data top-up services and eSIM Data and Bundles to help people stay connected with loved ones across borders. Our platform connects with mobile operators worldwide to enable secure and instant recharge transactions.

2. Use of Services: By using VivaPe, you agree to our terms. This includes any use via website, API, app, or authorized agents. You must ensure that all data (phone number, top-up amount, recipient details) are correct before confirming a transaction. Once processed, top-ups are final and cannot be refunded or reversed.

3. Registration and Account: You are responsible for keeping your login credentials secure and for all activity under your account. You must inform us immediately if you suspect any unauthorized access. Your account may be limited or closed if we detect fraud, misuse, or suspicious activity.

4. Data Protection and Privacy: We collect only necessary information such as name, email, phone number, IP address, and transaction history. This data is used solely to provide services, improve our platform, prevent fraud, and comply with legal obligations.

We do not sell or share your personal information with third parties for marketing. Data may be shared with operators and service providers involved in fulfilling your recharge transaction.

For more information, please contact: [email protected]

5. Cookies and Tracking: We use cookies for performance, analytics, and user experience. By continuing to use our site, you consent to the use of cookies.

6. Security: We employ industry-standard encryption and security practices to protect your data and transactions. However, internet-based services carry inherent risks, and we cannot guarantee 100% security.

7. Payment & Pricing: You agree to pay the full amount displayed at checkout. Charges are inclusive of any applicable fees or taxes. Prices may vary based on exchange rates or operator policies. VivaPe reserves the right to change pricing or limit usage to prevent abuse or fraud.

8. Limitation of Liability: VivaPe is not responsible for:
– Delays or failures caused by mobile operators
– Incorrect details submitted by you
– Losses resulting from unauthorized access to your account

Our total liability is limited to the value of the last successful top-up made from your account.

9. Suspension or Termination: We may suspend or terminate access to your account without prior notice if we detect misuse, fraud, or legal violations. Inactive accounts may be closed after 12 months.

10. Changes to Terms: We may update these terms periodically. Continued use of the service after changes indicates your acceptance. The most current version will always be available at www.vivape.com/terms.

11. Contact Us: For any concerns or questions, please contact:
📧 [email protected]
📍90 New Town Row Birmingham, B64HZ, United Kingdom
Website: www.vivape.co

Reg: 11981693

12. Governing Law: These terms are governed by the laws of United Kingdom. Any disputes shall be handled exclusively in the courts of United Kingdom.

© VivaPe 2025. All rights reserved.